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Ravelin

From account registration to checkout, Ravelin secures every digital touchpoint. We equip teams with deep insights and flexible controls to identify business-specific fraud patterns, maximising good customer experiences and reducing losses. Trusted by 300+ global brands like Spotify and KFC, Ravelin delivers powerful, automated and customizable fraud prevention.
Location:London, England
Founded: 2014

Fraud Solution Profile

Fighting fraud isn’t just about blocking bad actors; it’s about enabling businesses to accept more payments and grow with confidence. The burden of fraud extends beyond lost revenue, encompassing the hidden costs of manual reviews, financial penalties, and false positives that frustrate good customers.

The Ravelin platform is a comprehensive AI-native defense system that secures multiple digital touchpoints across the entire customer journey. Unlike generic, black-box machine learning, we provide fraud teams with deep, explainable insights and granular analytics, enabling superior fraud decisions.

Unparalleled Precision & Tailored Protection

Ravelin’s platform combines cutting-edge technologies fine-tuned to your company’s unique fraud profile and risk appetite. We empower you to understand your business-specific fraud challenges, delivering optimal accuracy.

  • Custom Machine Learning: Trained on your historical data, purpose-built models learn what fraud looks like specifically for your business – delivering a level of accuracy that generic models cannot match. We also map the behavior of good customers, helping you accept more while spotting the fraudsters.
  • Graph Networks (Connect): Fraudsters rarely attack once. Our graph networks analyze relationships within a merchant’s dataset in real-time, uncovering hidden fraud rings and sophisticated schemes.
  • Behavioral Analysis: We track shopper actions across their entire journey, considering their behavior holistically at each point. This calculates hundreds of features to give you a continuous recommendation on their trustworthiness and flag signs of suspicious activity.
  • Nuanced Consortium Data: With Ravelin’s 9+ billion identity elements-strong consortium database, you benefit from an anonymized global network of fraud intelligence to proactively identify and block bad actors.
  • Expert Fraud Rules: We equip fraud teams with a flexible and powerful fraud rules engine with AI functionality to work alongside our machine learning models. Create, test, and adapt rules to meet your precise risk appetite, respond to real-time attacks, and apply company policy interventions.

Protecting the Entire Customer Journey

Our modular platform allows you to protect your business where it needs it most:

  • Online Payment Fraud (CNP Fraud): Combine machine learning, rules, and graph networks to stop even the most sophisticated attacks, reduce losses to chargebacks, and maximize conversion.
  • Account Security: From account creation to checkout, we empower your teams to stop sophisticated attacks with precision.
  • Refund Abuse: Confidently accept returns and issue refunds to good, profitable customers, while blocking fraudsters and adding friction to rehabilitate opportunist first parties.
  • Promo Abuse: Safeguard your marketing investments against voucher and other promotional fraud, ensuring you re-engage old customers and gain new loyal shoppers without worrying about opportunism or resellers.
  • Supplier Fraud: Ravelin identifies anomalous behavior and collusion across customers, suppliers, and the delivery network, ensuring the integrity of your whole ecosystem.
  • 3D Secure & SDKs: Deploy 3DS to comply with local regulations and card networks’ requirements, and leverage the data they share back with you for better fraud prevention and satisfied customers.
  • Transaction Optimisation: Craft frictionless shopping journeys, maximize acceptance and minimize fees by automating your payment flows.
 Customers

Spotify
KFC
Trainline
JustEat
Puig

 

 Industry
Ecommerce, Financial Services
 Primary Functionality
Fraud Platform
 Fraud Type
Account Takeover, Loyalty or Promo Abuse, New Account Fraud, Payment Fraud
 Technology
Machine Learning, Multi-Factor Authentication, Rules Engine