Nuance webinar


Many organizations rely on two-factor authentication (2FA) using one-time passcodes (OTPs) sent by Short Message Service (SMS) to authenticate banking and ecommerce transactions. 2FA performed this way can be fast and easy, but SMS wasn’t designed to be a security tool. See how your organization can leverage voice biometrics to protect customers and your brand by building the highest levels of protection, trust and loyalty.

Here's what you'll learn:

The essential of biometrics and how it works.

The different ways to replace traditional SMS OTP, the risks they present, best practices.

Recent trends around fraud, the risks of WFH and how to mitigate.

Your presenters:

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      Simon Marchand

       Chief Fraud Prevention Officer


Simon Marchand is Nuance’s chief fraud prevention officer for security and biometrics. Certified Fraud Examiner, Simon has extensive expertise in fraud prevention, detection, and management - as well as in authentication and identity - in both the banking and telecom industries, with more than 10 years of experience in the field.


Alexander Hall

Alexander Hall

      Founder, Ex-Fraudster

Dispute Defense Consulting

A reformed, high-level fraudster, Alexander has 15 years of experience relevant to fraud and fraud prevention. Since joining the fraud fighter community in 2017, his strategies and processes have been successfully applied to companies ranging from retail to financial industries and everything in between.


Ronald Prätsch

Ronald Prätsch

Fraud Consultant, Co-Founder


Ronald leverages his extensive experience in payments & fraud to inform the structure and content of the site. Outside of About-Fraud, Ronald consults regularly with merchants, payment service providers and fraud solution vendors. Before About-Fraud, he spent close to a decade in various payments and fraud prevention roles at Sift Science, Fareportal, and Pay.