Tollring’s fraud and credit management solution proactively identifies and kills telecoms fraud on Hosted-UC and SIP trunking platforms, uniquely combining fraud protection and credit management in one single solution. Through automated real-time monitoring and alerts with predictive analysis of trends, the solution delivers a powerful competitive differentiator, making security central to value propositions.
Fraud Solution Profile
Tollring’s fraud and credit management solution proactively identifies and kills telecoms fraud on Hosted-UC and SIP trunking platforms. Integrating at a platform level it uniquely combines fraud protection and credit management into one single solution.
For communications carriers, service providers and resellers, fraud losses can substantially increase operating costs, disrupt business activities, cause reputational damage, and strain customer relationships.
Tollring has developed a highly sophisticated VoIP fraud management system for carriers and resellers that utilises advanced machine learning and AI to fully protect customers from every type of telecoms fraud, automatically spotting and blocking attacks in real-time.
Scalable and easy to deploy, Tollring’s powerful self-learning fraud and credit management technology is a carrier-grade solution gives providers automated real-time monitoring and alerts with predictive analysis of trends, to protect against fraud attacks.
The solution uniquely combines a rigorous process of risk register and fraud rule checks, historical trend analyses and blacklisted destination reviews, in line with preset credit limits – on every call made. Notifications of incidents are triggered on breach, mitigating risk at the earliest opportunity. When live calls in progress are terminated, dial plans are updated at site-level to prevent further attempts.
Maintain your competitive edge and build customer confidence
Multi-tier configuration of rules/rule assignments includes the ability for a service provider to permit reseller access to self-provision spend/credit limits, which reduces time spent on admin. The solution is shipped with an extensive database of known fraudulent/black-listed destinations, then self-learns to recognise anomalies, becoming more powerful and ‘up to date’ day-by-day.
This cutting-edge fraud and credit management tool may be deployed in your data centre or as a service (SaaS) and can be white-labelled for differentiation.
Benefits to Service Providers:
- OSS agnostic solution; APIs into OSS / provisioning systems
- Seamless integration with leading hosted voice and SIP trunking services
- Automated real-time monitoring with predictive analysis to prevent fraud
- Machine-learning to protect against similar attacks
- Automatically end live calls and block destinations
- Reduce time on admin and dispute management
- Increase customer satisfaction, retention and loyalty
- Defend revenue and protect profit margins
- Maintain competitive advantage
Call Center Fraud
Machine Learning, Rules Engine