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Quavo

Quavo provides AI-powered dispute management software for issuers that automates fraud and payment dispute workflows, improves compliance, accelerates case resolution, and helps teams deliver better customer experiences.
Location:Wilmington, DE, United States
Founded: 2016

Fraud Solution Profile

Quavo enables financial institutions to transform fraud and dispute management from a costly, fragmented function into a strategic advantage. In an environment where the cost of making it right has historically meant higher risk, manual effort, and strained member relationships, Quavo empowers organizations to do more, with certainty, speed, and confidence.
Powered by its intelligent automation, Aria and guided by a team of experienced dispute specialists, Quavo’s QFD® platform enables institutions to ensure compliance, streamline operations, enhance the customer experience, and maximize financial recovery. Today, industry leaders rely on Quavo to process more than one million disputes every month, recover billions in disputed funds, and resolve cases an average of 26 days faster than the industry standard.
By helping teams respond decisively in moments that matter most, Quavo turns fraud events into opportunities to restore trust, protect members, and strengthen long‑term relationships.

 

 

 Customers
Galileo, First Hawaiian Bank, Altura Credit Union, Veridian Credit Union, Rogue Credit Union
 Industry
Financial Services
 Primary Functionality
Chargeback & Disputes
 Fraud Type
Account Takeover, Call Center Fraud, New Account Fraud, Payment Fraud
 Technology
Rules Engine