Pindrop® lets people use their voice to seamlessly connect to, enter and unlock new experiences while safeguarding their privacy. Using its patented precise voice identification technology, Pindrop is leading the way to the future of voice by establishing the standard for identity, security, and intelligence for voice interactions. Protecting some of the world’s biggest banks, insurers and retailers.
Fraud Solution Profile
Protect is an AI-powered end-to-end multifactor fraud detection system that detects fraud real-time during every inbound call, passively detects suspicious activity and predicts future cross-channel fraud. Protect combines patented IVR fraud detection, risk-based scoring, and behavioral analytics to determine if a caller exhibits anomalies that indicate a high-risk call, compromised account, and or fraudulent reconnaissance. Protect leverages the whole call, looking at non-monetary transactions and identifying accessed accounts to derive individual call and account risk scores.
Pindrop combines best-in-class audio, voice, and AI technologies with a comprehensive risk database to provide added protection across the phone channel — authenticating customers and offering businesses a faster and more personalized contact centre experience.
Log-in credentials and personalization have never been more human. We give your customers an easy and intuitive way to safely access the applications they care about most.
A car that only unlocks for its owner. The perfect playlist. Thanks to their voice, your customers’ smart devices just got more intelligent with frictionless personalization and security to form a superior user experience.
Information available upon request
Ecommerce, Financial Services
Identity & Authentication
Account Takeover, Call Center Fraud, New Account Fraud, Payment Fraud
Biometrics, Machine Learning, Multi-Factor Authentication