For over 15 years, ClearSale has helped retailers eliminate chargebacks before they happen. Our solution protects a merchant’s business by sorting orders and giving an accurate determination of fraud risk. Our manual review process ensures that suspect transactions are never denied outright, providing the highest approval rates industry-wide and virtually eliminating false positives.
✓ Chargeback Guarantee
Fraud Solution Profile
For over 15 years, ClearSale has helped merchants eliminate Fraud and chargebacks before they happen. Our mission is to stop online Fraud while providing our customers with the highest approval rates and lowest false positive rates in the industry. We offer an end-to-end Fraud management solution, helping e-commerce merchants protect their business by carefully sorting through orders to give the most accurate determination of Fraud risk, and then handling each transaction as necessary. This process provides our clients the peace of mind to focus on their growing businesses without the fear of Fraud.
Orders that would normally be declined by the AI technology of most Fraud screening programs might actually be approved if seen by human eyes. Our proprietary manual review process, unlike that of our competitors, ensures that suspect transactions are always reviewed by a seasoned analyst and never initially denied outright, providing the highest approval rates while virtually eliminating false positives.
Why our Solution?
Our solutions are so effective that we even guarantee our decisions, which drastically reduces a merchant’s costs associated with chargebacks and Fraud management operations.
High-Tech Human Analysis + Experience with Machine Learning and Data Sources
- Unlike the solutions of our competitors, our unique, high-tech manual review process carefully scrutinizes every suspect transaction, giving the benefit of the doubt to suspect orders and ensuring that every single good order is approved.
More than 15 Years of Experience
- ClearSale is one of the largest card not present (CNP) Fraud prevention operations in the world, offering expertise, reliability and flexibility to scale any operation.
- ClearSale has 2,000+ direct, national, and international customers, with hundreds of millions of transactions analyzed yearly. With a customer retention rate of over 99%, it’s safe to say that our merchants are satisfied with our decisions.
- When ClearSale was first starting out in the early 2000s, we were so confident in the quality of our solution that we became the first provider ever to guarantee chargebacks. This means that our merchants will never incur the fees associated with any fraud-related chargeback.
Being available all the time is different from being excellent all the time. At ClearSale, we are both.