Chargeback Gurus
CBG is the leading automated AI orchestrated chargeback management platform, helping merchants protect and recover more revenue. CBG’s solutions are powered by sophisticated technologies, rich analytics, and deep industry expertise. We operate with integrity, honesty, and transparency.
Fraud Solution Profile
At CBG, our mission is simple: Give business leaders the confidence to grow without being slowed down by chargebacks. Payment disputes impact revenue, operations, compliance, and scalability if not managed effectively.
Through our AI orchestrated automated platform, CBGs comprehensive chargeback prevention and recovery solutions supports clients across multiple locations and handling a wide range of currencies. CBGs solutions are designed to operate seamlessly in multi-location, multi-currency environments, ensuring efficient chargeback management for global operations.
No two businesses manage chargebacks the same way. Some want a fully managed solution where CBG handles disputes end to end. Others prefer full automated self-service that empower their in-house teams. Many choose a hybrid model. CBG supports all three of these options, giving clients the flexibility to start where they are and evolve as needs change.
CBG’s award-winning solutions include:
Enhanced Smart Prevention Alerts
With Enhanced Smart Prevention Alerts by CBG, you gain industry expertise able to catch the alert notifications that slip through the cracks of automated systems. Features include:
Intuitive User Interface, Fully Management Alerts, Tailored Strategies, Dynamic Filtering, Customizable Reporting Views, Persistent Settings, Seamless Enrollment and Client Success Support
Smart Chargeback Representment
With Smart Chargeback Representment by CBG, industry expertise is combined with innovative technology to produce unmatched recovery rates. Features include AI Insights, A/B Testing, Real-Time Performance Dashboard, Dispute Workflow Management, Case Creation Via Seamless Integration, Quality Assurance Hub, and Client Success Support
Enhanced Analytics
Our Enhanced Analytics, by CBG help you uncover hidden vulnerabilities, identify changing trends, and make data-driven decisions with confidence. Features include:
Intuitive User Interface, Dynamic Filtering, Customizable Reporting Views, Persistent Settings, Comprehensive Metrics/Data and Client Success Support
To protect the privacy of our clients, Chargeback Gurus does not publish the names of companies it partners with.
Ecommerce
Chargeback & Disputes
Payment Fraud
Rules Engine