Accertify is a leading provider of fraud prevention, chargeback management, digital identity and payment gateway solutions to customers spanning ecommerce, financial services, and other diverse industries worldwide. Accertify’s layered risk platform, machine learning backbone, and rich reputational community data enables clients to address risk pain points across the entire customer journey – from account creation, authentication, activity monitoring, payment, and disputes.
Fraud Solution Profile
Accertify’s global team of machine-learning experts and data scientists focuses on three core areas:
1) Build industry leading machine learning models, backed by our unparalleled network of reputational community data, to provide clear, defensible reason codes that detail insight into the factors driving the model decision,
2) Client consultation (aka a Guide) – listening to our client’s needs, sharing insights, and designing a set of machine learning based solutions to address their needs, and
3) Research and development – pioneering new machine learning techniques, analyzing new data streams, and other activities to provide our clients with new data insights and predictive risk behaviors.
Client Success Management (CSM):
Our global team of Client Success Managers are responsible for ensuring each client is achieving their fraud and chargeback goals. The Client Success Team is primarily comprised of former Directors and Managers of Fraud for the most recognized brands in the world and possess extensive first-hand fraud and chargeback experience. Our Client Success Managers have a deep understanding of the Accertify Fraud and Chargeback Platform and understand how it can be deployed to solve complex challenges. The team stays closely aligned internally to ensure clients are aware of new features and functionalities and work with our client base to assist with adoption of these features and functionalities within your environment to achieve the maximum benefit. Our Client Success Managers are the conduit into our entire organization; standing by each client’s side to guide, grow, advise, and service each client as they navigate the complex world of fraud and chargebacks.
Our Managed Services team provides direct operational management of your fraud and/or chargeback processes leveraging our industry leading Interceptas platform. Our team becomes an extension of your organization by providing experienced and comprehensive consultation, geographical coverage, and SLA management. With Accertify Managed Services, clients get the extensive resources they need while driving lower costs and overhead, increasing efficiencies, and most all, comfort and peace of mind knowing Accertify ‘has your back’.
Our global Support team employs a ‘follow-the-sun’ approach to deliver white glove, world class service 24×7, every time for every client. By completing rigorous platform and technology training, our multi-lingual team’s extensive fraud prevention, chargeback management and client success with experience ensures success. Expect responsiveness, expert consultation, and impeccable problem-solving skills. In addition, through a secure web portal, we offer a rich and comprehensive set of user-friendly support resources to empower our clients. This extensive library includes best practices, how-to configuration guides, platform documentation, release notes, and more.
Accertify offers a wide range of professional services designed to help clients optimize fraud prevention, chargeback management, and payments performance. Our Professional Services team are the subject matter experts of our platform. They each bring years of industry expertise and know-how as former fraud and chargeback managers, Certified Fraud Examiners, online technology experts, statisticians and professional trainers. All with a singular focus – to make you successful.
Ecommerce, Financial Services
Account Takeover, KYC & AML, New Account Fraud, Payment Fraud
Machine Learning, Rules Engine