Call Center Scams

Call Center Scams involve fraudsters finding clever ways to socially engineer folks that work in a call center. These people are trained to delight customers, not guard against social engineering attacks, therefore it’s important to share education about common tactics!

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Author: Gabriel Friedlander

Gabriel Friedlander was the co-founder of ObserveIT, an award-winning company specializing in the detection and prevention of insider threats. He is also the co-author of the book, “Insider Threat Program: Your 90-Day Plan”. Most recently, Gabriel started Wizer to make security awareness training free for everyone. And because the average human attention Span is 8 Seconds – 1 second less than a goldfish – he created training videos to be short and to the point!