This article was co-authored: PETER TAYLOR is an Accredited Counter Fraud Specialist with a successful career on the fraud side of Loss Adjusting having been the Head of Fraud for major loss adjusters. He has pioneered the benefits of intervention on suspect claims, the introduction of conversation management for desktop investigations, and the benefits of technology for intelligence led investigations. He set up his own consultancy business in 2012 and has widened the scope of his experience from claims investigations to include online retail, banking, credit providers and local government. JOHN BETHELL has a long term background in Consultancy ( Booz Allen Hamilton) Financial services ( HSBC, AXA ) and Technology ( FatBrain, Autonomy, AOL), He has strong interest in AI-Enhanced Machine learning ( ML) having spent the last four years working with a proven US AI provider focused on augmenting C- Suite decision making in FS in such diverse areas as Fraud, AML, Insurance, Underwriting, Trading and Investment. He is strongly aware of how ML technology can be applied in settings outside of FS.
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