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About the free webinar

Traditional One-Time Passcodes (OTPs) once defined the gold standard for authentication. But in today’s threat landscape—where fraudsters exploit SIM swaps, social engineering, and man-in-the-middle attacks—SMS-based OTPs alone can no longer deliver the level of trust and protection modern customers expect.

What if you could safeguard high-stakes moments like account changes, fund transfers, and credential updates with the power of a tap?

Join Jenna Kaye-Kauderer, Managing Vice President and Head of AirKey, Capital One, and MaryAnn Miller, VP Cybercrime and Fraud at Prove, for a live session exploring a smarter, hardware-backed approach that puts the customer experience first.

Here's what you'll learn:

The OTP Paradox: Why SMS passcodes fall short—and how to move toward a future of frictionless, high-assurance authentication.

The Power of the Tap: How Card-to-Phone Authentication turns everyday bank cards into secure, hardware-backed credentials that build confidence across the customer journey.

Defense-in-Depth in Action: How a layered authentication strategy helps ensure that even if one factor is compromised, your customers—and your brand—stay protected.

The results and statistics presented are illustrative of Capital One's experience with its specific AirKey implementation, customer base, and proprietary fraud detection models as of the date of publication. Results for other financial institutions may vary and are not guaranteed.

Your presenters:

Mary Ann Miller

VP Cybercrime and Fraud

Prove

Mary Ann Miller is VP, Fraud Executive Advisor at Prove and a well-respected expert in the fraud and identity space. Mary Ann was most recently Head of Fraud Strategy at Varo Bank where she led the fraud strategy process for transitioning the fintech to a nationally chartered challenger bank. By leading fraud management programs and applying advanced analytics, machine learning and channel security defenses Mary Ann has helped financial institutions globally lower exposure to fraud in an increasingly digital environment.

Jenna Kaye-Kauderer

Managing Vice President and Head of AirKey

Capital One

Jenna Kaye-Kauderer is Managing Vice President at Capital One, AirKey with 15 years of experience working at the intersection of financial services and technology. She holds a Master of Business Administration from Stanford University Graduate School of Business and a Bachelor of Arts from Brown University, and is based in New York City.

onald Praetsch

Co-Founder

About Fraud

Ronald leverages his extensive experience in payments & fraud to inform the structure and content of the site. Outside of About-Fraud, Ronald consults regularly with merchants, payment service providers and fraud solution vendors. Before About Fraud, he spent close to a decade in various payments and fraud prevention roles at Sift Science, Fareportal, Booking.com and Pay.On in both Europe and North America.